{"id":20803,"date":"2024-04-03T13:01:26","date_gmt":"2024-04-03T13:01:26","guid":{"rendered":"https:\/\/retreatsiceland.com\/?page_id=20803"},"modified":"2026-04-07T19:09:39","modified_gmt":"2026-04-07T19:09:39","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/retreatsiceland.com\/is\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"20803\" class=\"elementor elementor-20803\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1036a53 e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"1036a53\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b5e843 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"6b5e843\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><style>\na {<br \/>    text-decoration: none;<br \/>    color: #464feb;<br \/>}<br \/>tr th, tr td {<br \/>    border: 1px solid #e6e6e6;<br \/>}<br \/>tr th {<br \/>    background-color: #f5f5f5;<br \/>}<br \/><\/style><\/p><div><h2>Privacy Policy (retreatsiceland.com)<\/h2><p><strong>Last updated:<\/strong> [07 April 2026]<\/p><p>This Privacy Policy explains how Armonia ehf &#8211;\u00a0<strong>retreatsiceland.com<\/strong> (\u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d) collects, uses, and protects your personal information when you visit our website, contact us, or book retreats and related services.<\/p><p>We are committed to protecting your privacy and handling your personal data in a transparent and secure way, in accordance with applicable data protection laws, including the <strong>EU General Data Protection Regulation (GDPR)<\/strong>.<\/p><hr \/><h3>1) Who We Are (Data Controller)<\/h3><p>The data controller responsible for processing your personal data is:<\/p><p><strong>Business\/Company name:<\/strong> [Your legal entity name]<br \/><strong>Address:<\/strong> [Your business address]<br \/><strong>Email:<\/strong> [privacy@retreatsiceland.com or your email]<br \/><strong>Phone:<\/strong> [your phone]<br \/><strong>Country of establishment:<\/strong> Iceland<\/p><p>If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details above.<\/p><hr \/><h3>2) What Personal Data We Collect<\/h3><p>We may collect the following categories of personal data:<\/p><h4>A) Data you provide to us<\/h4><ul><li><strong>Contact details:<\/strong> name, email, phone number<\/li><li><strong>Booking details:<\/strong> retreat dates, preferences, number of guests, special requests<\/li><li><strong>Messages:<\/strong> information you submit via contact forms, email, chat, or enquiries<\/li><li><strong>Payment-related data:<\/strong> (note: we typically do <strong>not<\/strong> store full card details\u2014payments are processed by third-party payment providers)<\/li><\/ul><h4>B) Data collected automatically<\/h4><p>When you browse the site, we may collect:<\/p><ul><li><strong>Device and technical data:<\/strong> IP address, browser type, device identifiers, operating system<\/li><li><strong>Usage data:<\/strong> pages visited, time on site, clicks, referrals, approximate location (based on IP)<\/li><li><strong>Cookie data:<\/strong> as described in the Cookies section below<\/li><\/ul><h4>C) Sensitive data (special category data)<\/h4><p>We <strong>do not request<\/strong> sensitive personal data (such as health information) as standard.<br \/>If you voluntarily provide sensitive details (e.g., dietary needs, medical considerations), we will treat it with additional care and only use it for the purpose you provided it.<\/p><hr \/><h3>3) Why We Use Your Data (Purposes)<\/h3><p>We use your personal data to:<\/p><ul><li><strong>Provide and manage bookings<\/strong> (retreat reservations, confirmations, schedules)<\/li><li><strong>Respond to enquiries<\/strong> and provide customer support<\/li><li><strong>Send service communications<\/strong> (booking confirmations, important updates, changes)<\/li><li><strong>Improve the website<\/strong> (analytics, performance, user experience)<\/li><li><strong>Process payments<\/strong> through secure third-party providers<\/li><li><strong>Prevent fraud and ensure security<\/strong><\/li><li><strong>Comply with legal obligations<\/strong> (accounting, tax, regulatory requirements)<\/li><li><strong>Marketing communications<\/strong> (only when permitted\u2014see section 6)<\/li><\/ul><hr \/><h3>4) Legal Bases for Processing (GDPR)<\/h3><p>We process personal data under one or more of the following legal bases:<\/p><ul><li><strong>Contract:<\/strong> to perform a contract with you (e.g., booking a retreat)<\/li><li><strong>Legitimate interests:<\/strong> to run and improve our business and website, prevent fraud, and provide customer service (balanced against your rights)<\/li><li><strong>Consent:<\/strong> for certain cookies and optional marketing communications<\/li><li><strong>Legal obligation:<\/strong> for tax, accounting, and other regulatory compliance<\/li><\/ul><hr \/><h3>5) Who We Share Your Data With<\/h3><p>We may share your data with trusted third parties only when necessary, such as:<\/p><ul><li><strong>Booking and reservation systems<\/strong> (if used)<\/li><li><strong>Payment providers<\/strong> (e.g., Stripe, PayPal) to process transactions<\/li><li><strong>Email\/SMS providers<\/strong> used for confirmations and communication<\/li><li><strong>Analytics providers<\/strong> (e.g., Google Analytics) to understand website usage<\/li><li><strong>Advertising platforms<\/strong> (e.g., Meta\/Facebook, Google) if you consent to marketing cookies<\/li><li><strong>Service providers<\/strong> (hosting, security, IT support) who help operate the site<\/li><li><strong>Authorities<\/strong> where required by law (e.g., tax, legal requests)<\/li><\/ul><p>We do <strong>not<\/strong> sell your personal data.<\/p><hr \/><h3>6) Marketing Emails &amp; Communications<\/h3><p>If you sign up for updates or request information, we may send you marketing messages about retreats, offers, or content.<\/p><ul><li>You can <strong>unsubscribe at any time<\/strong> using the link in our emails or by contacting us.<\/li><li>Where required by law, we will only send marketing communications with your <strong>consent<\/strong>.<\/li><\/ul><hr \/><h3>7) Cookies &amp; Tracking Technologies<\/h3><p>We use cookies and similar technologies to:<\/p><ul><li>Make the website function properly (necessary cookies)<\/li><li>Improve site performance and understand usage (analytics cookies)<\/li><li>Support marketing\/advertising (marketing cookies), if enabled<\/li><\/ul><p>You can control cookies through:<\/p><ul><li>Your browser settings<\/li><li>Our cookie banner\/consent tool (if implemented)<\/li><\/ul><p><strong>Note:<\/strong> Disabling cookies may impact site functionality.<\/p><hr \/><h3>8) International Transfers<\/h3><p>Some of our service providers may process data outside the European Economic Area (EEA).<br \/>When this happens, we ensure appropriate safeguards are in place, such as:<\/p><ul><li>Standard Contractual Clauses (SCCs), or<\/li><li>Processing in countries recognized as providing adequate protection<\/li><\/ul><hr \/><h3>9) How Long We Keep Your Data (Retention)<\/h3><p>We keep personal data only as long as necessary for the purposes outlined in this policy:<\/p><ul><li><strong>Booking and customer records:<\/strong> typically retained for legal\/accounting purposes (e.g., [5\u20137 years] depending on applicable rules)<\/li><li><strong>Enquiries:<\/strong> retained for as long as necessary to respond and follow up<\/li><li><strong>Marketing data:<\/strong> retained until you unsubscribe or withdraw consent<\/li><li><strong>Analytics data:<\/strong> retained according to the configuration of the analytics platform<\/li><\/ul><hr \/><h3>10) Your Rights (GDPR)<\/h3><p>You have the right to:<\/p><ul><li><strong>Access<\/strong> your personal data<\/li><li><strong>Correct<\/strong> inaccurate or incomplete data<\/li><li><strong>Delete<\/strong> your data (in certain cases)<\/li><li><strong>Restrict<\/strong> processing (in certain cases)<\/li><li><strong>Object<\/strong> to processing based on legitimate interests<\/li><li><strong>Withdraw consent<\/strong> at any time (where processing is based on consent)<\/li><li><strong>Data portability<\/strong> (where applicable)<\/li><\/ul><p>To exercise these rights, contact us at: <strong>[your privacy email]<\/strong>.<\/p><p>You also have the right to lodge a complaint with your local data protection authority.<br \/>In Iceland, this is typically the <strong>Icelandic Data Protection Authority (Pers\u00f3nuvernd)<\/strong>.<\/p><hr \/><h3>11) Security<\/h3><p>We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, or alteration.<br \/>However, no method of transmission over the internet is 100% secure.<\/p><hr \/><h3>12) Children\u2019s Privacy<\/h3><p>Our services are not intended for children under the age of <strong>16<\/strong>, and we do not knowingly collect personal data from children. If you believe a child has provided us personal data, please contact us so we can remove it.<\/p><hr \/><h3>13) Third-Party Links<\/h3><p>Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies.<\/p><hr \/><h3>14) Changes to This Policy<\/h3><p>We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised \u201cLast updated\u201d date.<\/p><hr \/><h2>Contact Us<\/h2><p>If you have questions about this Privacy Policy or how we handle your data:<\/p><p><strong>Email:<\/strong> armonia@armonia.is<br \/><strong>Address:<\/strong> Tjarnarm\u00f3i 8, 800 Selfoss, Iceland<br \/><strong>Website:<\/strong> retreatsiceland.com<\/p><hr \/><h1>Quick Questions (so I can tailor it perfectly)<\/h1><p>If you answer these, I can customize the text to match your exact setup (and remove placeholders):<\/p><ol><li>What is the <strong>legal business name<\/strong> behind retreatsiceland.com?<\/li><li>Do you use a <strong>booking platform<\/strong> (e.g., B\u00f3kun, FareHarbor, TrekkSoft, etc.) or just forms\/email?<\/li><li>Do you use <strong>Google Analytics<\/strong>, <strong>Meta Pixel<\/strong>, or <strong>Google Ads<\/strong> tracking?<\/li><li>Which payment provider do you use (Stripe\/PayPal\/other)?<\/li><li>Do you want a separate <strong>Cookie Policy<\/strong> page too? (Recommended)<\/li><\/ol><p>If you give me those details, I\u2019ll return a final \u201cready-to-publish\u201d version in one go.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy (retreatsiceland.com) Last updated: [07 April 2026] This Privacy Policy explains how Armonia ehf &#8211;\u00a0retreatsiceland.com (\u201cwe\u201d, \u201cus\u201d, or \u201cour\u201d) collects, uses, and protects your personal information when you visit&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20803","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/retreatsiceland.com\/is\/wp-json\/wp\/v2\/pages\/20803","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/retreatsiceland.com\/is\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/retreatsiceland.com\/is\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/retreatsiceland.com\/is\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/retreatsiceland.com\/is\/wp-json\/wp\/v2\/comments?post=20803"}],"version-history":[{"count":3,"href":"https:\/\/retreatsiceland.com\/is\/wp-json\/wp\/v2\/pages\/20803\/revisions"}],"predecessor-version":[{"id":21873,"href":"https:\/\/retreatsiceland.com\/is\/wp-json\/wp\/v2\/pages\/20803\/revisions\/21873"}],"wp:attachment":[{"href":"https:\/\/retreatsiceland.com\/is\/wp-json\/wp\/v2\/media?parent=20803"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}